my island home
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Jewels Resort Wear Accessories Clearance


ORDERING & SHIPPING

ALOHA!

Welcome to our happy island home.

Just so you know, we’ve been around since 2001 and online since 2003.

So you could say ~ we know the ropes.


ORDERS

We happily accept orders from across Australia and the world.

Our prices are in Australian dollars, and we accept American Express, Visa, Mastercard, Diners Club and JCB.

And the good news for our friends overseas is that all goods exported are exempt from our 10% GST sales tax.
So that’s a saving you can put toward the cost of shipping.


SHIPPING

Depending on your order, we ship using either the post or a courier.

Email us for a quote if you want us to check before you place your order.

We must pack and weigh your order to quote the shipping cost.

But we never charge a cent to your credit card for the goods until you approve the freight.

Then we manually process the total amount of goods AND shipping together in one single card transaction.

It’s all done by hand here...we even hand write our invoices.


RETURNS

Once you receive your order, if you’re not happy with the quality or fit of the goods, then we’re not happy.

But don’t get your sarong in a twist, of course we will exchange or refund you.

Just call us on receipt of your goods and return them within 14 days.

When we don’t refund is when you just change your mind,
but even then we’ll happily give you a credit note valid for 60 days.

All we ask is that you return the goods in the clean and tidy way you received them.


MAHALO

So happy shopping, and we look forward to helping you however we can.





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